Sourcing OfficeValue to Suppliers
Sourcing Office is a new breed of public sector consortium. We are importing techniques proven in private sector and medical consortia to the public sector purchasing world. Sourcing Office is an organization that is passionately committed to the twin goals of delivering greater value to our public sector customers and growing supplier revenue. Sourcing Office:
- Is operated by business people with a business background
- Focuses on creating a winning proposition for Members and suppliers
- Utilizes cross-selling to introduce new programs to existing participants
- Pursues high value opportunities that can be transformational for our Members
- Seeks to establish long term, value-driven relationships with suppliers
- Is nationally recognized in Venture America: Bold Leaders that are Changing the World
Our programs are specifically designed in conjunction with our suppliers to:
- Reduce customer acquisition costs
- Provide incentives for optimal customer behavior
- Increase customer retention rates
- Capture market share and grow share each year
- Standardize public sector contracting, terms, and conditions
- Manage ongoing customer service requirements
Sourcing Office has developed a series of proven methodologies to drive program participation upward over time. These techniques are adapted from the world of political campaign management and long-standing business practices. We have achieved demonstrated success by:
- Making it easy for public sector entities to use our contracts
- Pre-qualifying potential participants
- Working with suppliers to develop strategic communication plans
- Implementing multi-pronged marketing campaigns, which feature print collateral, digital communication, and personal interaction
- Targeting thought-leaders as early adopters, then leveraging early successes
- Providing consistent, high-quality customer service
- Introducing new programs to participants in other Sourcing Office programs